Patient Representative

Duties and Responsibilities: Patient Representatives work for healthcare administrators to state the concerns and special needs of patients and their families. They investigate complaints; collect information, if a patient is unsatisfied. They work in departments to resolve patient problems and educate staff. They work in hospitals, nursing homes, and in public health agencies.

Salary: $20,000-$40,000

Educational requirements: Most of the employers prefer college graduates with backgrounds in health or social services. Experience or course work in conflict resolution is also valued.

Reflection: I would like to be a patient representative because it sounds like an easy career and I would like to help people feel satisfied.